FAQ


How do I cancel an order?

Please contract Everest Isles at ecomm@everestisles.com
and we will promptly refund your order.  

What payment methods do you accept?

All major credit cards and Paypall 

What is your return policy? 

All items may be returned for a full refund in the original form of payment or exchanged within thirty (30) days of receipt of your order. All Items must be in their original and unused condition. 

Will I be charged for shipping on my return or exchange?

No, a fully paid return label will be provided. 

What carrier do you use for shipping?

Domestic: UPS
International: DHL 

How do I track my order? 

An email confirmation will be sent once your order has shipped along with tracking information. 

Does Everest Isles ship internationally?

Yes. 

Is duty included in my international order?

No, only international shipping. Duty and tax can vary greatly depending on the country. Customers will be contacted prior to delivery with their total duties/taxes. 

How long does it take for my package to arrive?

2 - 6 business days for domestic orders 
7 - 30 business days for international orders